FAQ
How much is shipping?
On orders 49+(USA), it's automatically free; for orders below that, it's just 3.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
Do you accept returns?
Yes! In summary, returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include perishable goods, gift cards, items in non-original condition, or any other item labeled 'final sale.' Learn more about our friendly policy here.
Can I request a custom product?
We offer personalized options and can likely further customize some products for you; reach out via or contact form or email to let us know what you're looking for!
How long does shipping take?
Typically we process orders within 2-5 business days, then USPS takes over. Note that personalized/customized items can vary in their timeframes and require more processing time.
What's your return policy?
In summary, returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include perishable goods, gift cards, items in non-original condition, or any other item labeled 'final sale.' Learn more about our friendly policy here.
Do gift cards expire?
Nope!
Can I edit or change my order?
If it hasn't been processed/shipped, yes! Otherwise, if needing to make a change, you can conduct a return according to our friendly policy :)
Will my order arrive all at once?
While we ship from within the USA, if an item takes longer to make or process, we'll ship the items that are ready first. For instance, personalized items are made to order and take time to craft; they often ship separate from, say, t-shirts we have ready in our warehouse.
How much is shipping?
On orders 49+(USA), it's automatically free; for orders below that, it's just 3.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
Do you accept returns?
Yes! In summary, returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include perishable goods, gift cards, items in non-original condition, or any other item labeled 'final sale.' Learn more about our friendly policy here.
Can I request a custom product?
We offer personalized options and can likely further customize some products for you; reach out via or contact form or email to let us know what you're looking for!
How long does shipping take?
Typically we process orders within 2-5 business days, then USPS takes over. Note that personalized/customized items can vary in their timeframes and require more processing time.
What's your return policy?
In summary, returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include perishable goods, gift cards, items in non-original condition, or any other item labeled 'final sale.' Learn more about our friendly policy here.
Do gift cards expire?
Nope!
Can I edit or change my order?
If it hasn't been processed/shipped, yes! Otherwise, if needing to make a change, you can conduct a return according to our friendly policy :)
Will my order arrive all at once?
While we ship from within the USA, if an item takes longer to make or process, we'll ship the items that are ready first. For instance, personalized items are made to order and take time to craft; they often ship separate from, say, t-shirts we have ready in our warehouse.
